You have an auto repair estimate in your hand, but you aren’t sure what to do with it. There’s so much money involved. Are all of these costs really the only solution to the problem? It makes you feel like you are being taken advantage of and the prices leave you shaken.
Frankly, sneaky mechanics have been ruining life for the rest of us for years. That leads many people to be afraid their mechanic is ripping them off. We’ve got some auto repair advice here for you. You are also welcome to visit us for a second opinion and an auto repair estimate from our highly qualified mechanics.
Does the shop you go to have a reputation on the line? This may tell you whether they would run the risk of cheating their customers. Of course, that’s not the end of the matter, but it is a starting point.
At Earnhardt Lexus, we believe that reputation really matters. This means that we can’t make mistakes like charging for unnecessary repairs. You can check out our customer service reviews to see how we’re doing.
If you are told that you need services you weren’t expecting, you should ask for more information. Are they willing to show you what’s wrong? They can bring you the part, such as a ripped wiper blade, or they can escort you into the service area. They can take a video showing your car and the parts that have malfunctioned.
Perhaps the problem isn’t that they are trying to make an unneeded repair. Perhaps they are pushing you to do routine maintenance that isn’t needed. This is where good record-keeping comes into play. You should check your owner’s manual and ask questions to determine if this service is actually needed.
At Earnhardt Lexus, we maintain records of everything we serviced. If you are told that expensive maintenance is needed, check with us first. We can tell you what your service record says and what your service manual recommends.
Thanks to smartphones, you can always phone a friend and talk it through with them. You can also do some quick research. Our Car Repair Advice pages offer information on everything from Brake Pad Replacement to Car Exhaust Causes. More knowledge allows you to ask better questions.
If you are in doubt, you should take your car somewhere else. Unless your car won’t drive, you're not stuck at that mechanic’s shop. You can drive somewhere and get another opinion.
One way to feel confident about repairs and maintenance is for your mechanic to know your car. If you go to a stranger every time, there is a greater chance that they will rip you off.
That’s why Earnhardt Lexus service center is a good place for any driver. We do the extra work that’s needed to maintain records and get to know individual owners. Our service advisors are always ready to answer questions fully. Our Dare to Compare checklist is a good tool for determining whether another mechanic can give you the same value for the money as Earnhardt Lexus service center does.
Schedule an appointment and put your worries about sneaky mechanics behind you.